Privacy Policy for Lunify.me
Last Updated: 3rd August 2025
Lunify.me ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, platform, and services (collectively, the “Services”). By using Lunify.me, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, payment details, account login credentials.
• Usage Data: IP address, browser type, device information, operating system, referring URLs, pages viewed, and access times.
• AI-Generated Content & Inputs: Data you submit to our AI platform (text, prompts, uploads) for processing.
• Cookies & Tracking Data: Information collected through cookies, pixels, and similar technologies.
2. How We Use Your Information
We use your information to:
• Provide, operate, and maintain our Services.
• Process payments and manage subscriptions.
• Improve, personalize, and develop new features.
• Communicate with you regarding updates, support, and promotional offers.
• Ensure platform security and prevent fraudulent activities.
• Comply with legal obligations.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
• Consent (Article 6(1)(a)): When you voluntarily provide information.
• Contract (Article 6(1)(b)): To fulfill our agreement with you.
• Legal Obligation (Article 6(1)(c)): When required by law.
• Legitimate Interests (Article 6(1)(f)): For business operations, security, and service improvement.
4. Sharing Your Information
We do not sell your personal information. However, we may share it with:
• Service Providers: Payment processors (e.g., Razorpay, Stripe, PayPal, Paddle), analytics providers (e.g., Google Analytics), hosting services, and communication tools.
• Legal Authorities: When required by law or to protect rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to improve user experience and analyze usage.
• Users in the EU/EEA will be presented with a cookie consent banner to manage preferences in compliance with GDPR and the ePrivacy Directive.
• You can manage cookie preferences through your browser settings.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
• Payment-related data is retained for as long as required by tax and accounting laws (typically 7 years).
7. Your Rights
Depending on your location, you may have the right to:
• Access, update, or delete your personal information.
• Withdraw consent for data processing.
• Object to certain uses of your data.
• Request data portability.
• File a complaint with a supervisory authority.
To exercise these rights, contact us at contact@lunify.me with the subject line “Data Request.” We may require verification of your identity before fulfilling your request.
8. Data Security
We implement technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your own, including countries that may not have the same level of data protection laws.
10. Third-Party Services
We use third-party tools and services, such as:
• Analytics: Google Analytics or similar tools.
• Payments: Razorpay, Stripe, PayPal, Paddle, or similar processors.
• Communication: Email marketing and support tools.
These providers have their own privacy policies.
11. Children's Privacy
Our Services are not directed to individuals under 16. We do not knowingly collect personal data from children.
12. Regional Rights (CCPA and Others)
If you are a resident of California or other regions with specific privacy rights, you may have additional rights under applicable laws (e.g., CCPA).
13. Complaints
If you are not satisfied with how we handle your data, you may lodge a complaint with your local data protection authority.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.
15. Business Identity
Lunify.me is operated as a sole proprietorship by Jithin, based in India.
16. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Lunify.me
Email: contact@lunify.me